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We identified a defect in OKX streaming books, quotes, and liquidations data between 2024-03-18T10:15:00 and 2024-03-18T21:45:00. We understand the inconvenience this may have caused our clients.
It's important to note that this anomaly went unnoticed for approximately 11 hours. However, we took immediate action upon discovery, and we implemented a fix within 1 hour. We're pleased to confirm that data is now flowing as expected.
We understand the criticality of timely and accurate data delivery and assure you that we are continuously monitoring our systems to prevent such incidents in the future. Your patience and understanding during this time are greatly appreciated.
Should you have any further questions or concerns, please don't hesitate to reach out to our support team.
Thank you for your continued trust and support.
Posted Mar 18, 2024 - 10:15 UTC
This incident affected: Market Data Products (Market Data Feed).