Availability
Help Desk
Get email notifications whenever Coin Metrics creates, updates or resolves an incident.

Email address:
Enter OTP:
Resend OTP in: seconds

Didn't receive the OTP? Resend OTP

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get text message notifications whenever Coin Metrics creates or resolves an incident.

Country code:

Phone number:

Change number Enter OTP:
Resend OTP in: 30 seconds

Didn't receive the OTP? Resend OTP

Message and data rates may apply. By subscribing you agree to the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.

Get webhook notifications whenever Coin Metrics creates an incident, updates an incident, resolves an incident or changes a component status.

Webhook URL:
The URL we should send the webhooks to

Email address:
We'll send you email if your endpoint fails

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Visit our support site.

Get the Atom Feed or RSS Feed.

Data Outage at KuCoin

Incident Report for Coin Metrics

Resolved

Data from KuCoin recovered and is now flowing as expected. The outage ended at 08:51 UTC.

Posted 19 days ago. Apr 15, 2025 - 09:51 UTC

Monitoring

KuCoin is currently experiencing an outage impacting spot & futures order book and trades data.

We are continuing to monitor this outage and we will provide updates as they become available.

Posted 19 days ago. Apr 15, 2025 - 07:54 UTC

This incident affected: Third Party Data (Market Data Vendor).