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Investigating - Our end-of-day network data metrics are delayed for FLOW. We are actively investigating the issue and can share updates as they are available.
Feb 19, 2025 - 12:02 UTC
Monitoring - A fix has been implemented and as of 2025-02-18T15:00:00.000000000Z, data is now flowing for BERA markets when using the timeseries/market-orderbooks endpoint.
Feb 18, 2025 - 18:20 UTC
Investigating - Order Book data for BERA markets are currently interrupted.
Monitoring - A fix has been implemented, and we are monitoring the results.
Feb 18, 2025 - 00:34 UTC
Identified - A bug detected in our systems caused our primary data collection for options data from Deribit to be interrupted for the following endpoints: /timeseries/market-implied-volatility /timeseries-market-greeks /timeseries-market-contract-prices
We have identified the issue and we are working on implementing a fix.
Feb 17, 2025 - 09:49 UTC
Resolved -
10-second futures and options order books, as well as quotes data, has fully recovered.
Feb 20, 20:45 UTC
Investigating -
Some clients may experience delays in 10-second futures and options order books, as well as quotes data from certain exchanges. We are actively investigating the cause of the issue and will provide updates as they become available.
Feb 20, 20:12 UTC
Resolved -
An issue with our data caused incorrect values for our market candle metrics. The historical data has been corrected and can now be backfilled as needed:
- Data Type: Market Candles - Exchanges: kraken-beam-usdt-spot renamed to kraken-beamx-usdt-spot, bithumb-beam-krw-spot renamed to bithumb-beamx-krw-spot, upbit-beam-krw-spot renamed to upbit-beamx-krw-spot, upbit-beam-usdt-spot renamed to upbit-beamx-usdt-spot - Time Range of Impact: 2024-04-01 - 2024-12-12 - Frequencies Impacted: 1m, 5m, 10m, 15m, 30m, 1h, 4h, 1d
Feb 20, 09:02 UTC
Resolved -
On 2020-01-30, our system detected incorrect values for our ant. The historical data has been corrected and can now be backfilled as needed:
- Data Type: Network Data - Metrics: SplyFF, NVTAdjFF
Feb 18, 16:40 UTC
Completed -
The scheduled maintenance has been completed.
Feb 18, 08:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:30 UTC
Scheduled -
Kraken exchange will perform a scheduled maintenance affecting its API on Feb 18, from 08:30 - 08:45 UTC. There may be an interruption in the flow of Kraken futures data in our products during their maintenance interval.
Resolved -
Our end-of-day network data metrics for FLOW have recovered.
Feb 16, 20:49 UTC
Investigating -
Our end-of-day network data metrics are delayed for FLOW. We are actively investigating the issue and can share updates as they are available.
Feb 16, 12:40 UTC
Resolved -
This incident has been resolved.
Feb 15, 20:27 UTC
Investigating -
A bug detected in our systems caused our primary data collection for options data from Deribit to be interrupted for the following endpoints: /timeseries/market-implied-volatility /timeseries-market-greeks /timeseries-market-contract-prices
We are investigating the cause of the issue and will share updates as they are available.
Feb 15, 00:41 UTC
Resolved -
Clients may have experienced a delay in 10s and 1h order books as well as quotes data for some exchanges from 2025-02-15T18:26:21 to 2025-02-15T19:20:19 UTC, lasting for a total of 175 minutes.
Data has since recovered and is flowing as expected.
Feb 15, 20:27 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 18:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 14:00 UTC
Scheduled -
We will be performing a scheduled database maintenance on 15-Feb-2025 from 14:00 UTC to 16:00 UTC. During this time, we will be leveraging our redundant systems to ensure continuity, and no downtime is expected.
Feb 15, 13:45 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 17:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 17:05 UTC
Scheduled -
We will be performing a scheduled database maintenance on 15-Feb-2025 from 14:00 UTC to 18:00 UTC. During this time, we will be leveraging our redundant systems to ensure continuity, and no downtime is expected.
Feb 15, 17:01 UTC
Resolved -
Due to our scheduled database maintenance on February 15, 2025, some configurations were unintentionally overwritten, resulting in an interruption for Reference Rates on certain assets.
Resolved -
Data from ErisX recovered and is now flowing as expected. The outage ended at 2025-02-11 12:41 UTC and lasted a total of 2533 minutes.
Feb 14, 16:08 UTC
Monitoring -
ErisX is currently experiencing an outage impacting futures trade data. We are monitoring the issue and will share updates as they become available.
Feb 10, 14:34 UTC
Resolved -
Our block-by-block network data metrics for BTC have recovered.
Feb 13, 21:49 UTC
Monitoring -
Our block-by-block network data metrics are delayed for BTC, as a node component is being brought down for maintenance. We are actively monitoring the issue and can share updates as they are available.
Feb 13, 14:22 UTC
Resolved -
Kraken experienced an outage impacting futures trade data. This data has since recovered, and is now flowing as expected. The outage ended at 08:34 UTC and lasted a total of 17 minutes.
Completed -
The scheduled maintenance has been completed.
Feb 13, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 07:30 UTC
Scheduled -
Gemini exchange will perform a scheduled maintenance affecting its API on Feb 13, from 07:30 - 08:30 UTC. There may be an interruption in the flow of Gemini data in our products during their maintenance interval.
Completed -
The scheduled maintenance has been completed.
Feb 13, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 03:00 UTC
Scheduled -
Kraken exchange will perform a scheduled maintenance affecting its API on 2025-02-13 from 03:00 - 03:30 UTC. There may be an interruption in the flow of Kraken's data in our products during their maintenance interval. Check here for updates - https://status.kraken.com/incidents/zlm529cz35mn
Feb 12, 12:56 UTC
Resolved -
Futures trade data from Binance recovered, and data is now flowing as expected. The outage ended at 14:36 UTC and lasted a total of 3 minutes.
Feb 12, 14:38 UTC
Investigating -
Futures trade data from Binance is currently delayed. We are investigating the cause of the issue and will share updates as they are available.
Feb 12, 14:35 UTC
Resolved -
Our block-by-block network data metrics for BTC have recovered.
Feb 11, 20:03 UTC
Investigating -
Our block-by-block network data metrics are delayed for BTC. We are actively investigating the issue and can share updates as they are available.
Feb 11, 18:48 UTC
Resolved -
Data from Bullish recovered and is now flowing as expected. The outage ended at 2025-02-11T16:37:52 UTC and lasted a total of 237 minutes.
Feb 11, 18:50 UTC
Monitoring -
Bullish is currently experiencing an outage impacting spot trades data. We are monitoring the issue and would share updates as they become available.
Feb 11, 14:51 UTC
Resolved -
This incident has now been resolved and data flowing as expected.
Feb 11, 15:06 UTC
Update -
We have detected that all 1-hour metrics for ETH_CL are also affected. We will continue to provide updates as they are available.
Feb 10, 22:32 UTC
Investigating -
All 1-minute ETH_CL metrics are delayed. We are currently investigating this issue and will provide updates as they are available.
Feb 10, 21:14 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 13:00 UTC
Scheduled -
Kraken exchange will perform a scheduled maintenance affecting its API on 2025-02-11 from 13:00 UTC to 13:30 UTC. There may be an interruption in the flow of Kraken data in our products during their maintenance interval. Check here for updates - https://status.kraken.com/incidents/lt5kkv0nkd5c
Feb 11, 12:59 UTC
Resolved -
Spot quotes and order book data from Bullish was delayed on 2025-02-11 from 07:30 UTC to 07:36 UTC and 09:30 UTC and 09:35 UTC respectively.
Data has since recovered and is flowing as expected.
Feb 11, 10:14 UTC
Resolved -
10s spot order book, quote and trades data from Kraken was delayed on 2025-02-11 from 08:02 UTC to 08:13 UTC. This was due to a maintenance from the exchange which can be found here: https://status.kraken.com/incidents/splgld2th59q
Data has since recovered and is flowing as expected.
Feb 11, 09:50 UTC
Resolved -
Order book and quotes data for BTC-USD recovered, and data is now flowing as expected. The interruption ended on 2025-02-10 at 19:54:30 UTC
Feb 10, 20:22 UTC
Update -
Some users may also experience interruptions in quotes data for BTC-USD. We are actively working to address this issue and will share updates as they are available.
Feb 10, 18:53 UTC
Investigating -
Some users may experience interruptions in order book data for BTC-USD. This issue began on 2025-02-07 at 21:37:20 UTC.
We are actively investigating and closely monitoring the situation. Updates will be provided as they become available.
Feb 10, 18:30 UTC
Completed -
The scheduled maintenance has been completed.
Feb 8, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 10:00 UTC
Scheduled -
LMAX exchange will perform a scheduled maintenance affecting its API on February 8th from 10:00 to 17:00 UTC. There may be an interruption in the flow of LMAX data in our products during their maintenance interval. Check here for updates - https://status.kraken.com/incidents/splgld2th59q
Feb 7, 15:11 UTC
Completed -
The scheduled maintenance has been completed.
Feb 8, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 07:00 UTC
Scheduled -
Bullish exchange will perform a scheduled maintenance affecting its API on Feb 8th, from 07:00 - 08:00 UTC. There may be an interruption in the flow of Bullish data in our products during their maintenance interval.
Resolved -
Data from Hitbtc has recovered and is now flowing as expected. The intermittent outages ended at 2025-02-07T22:03:05 UTC.
Feb 7, 22:29 UTC
Monitoring -
Hitbtc is experiencing intermittent data outages impacting futures trade data starting at 2025-02-07T16:52:24. We will continue to provide updates as they are available
Feb 7, 18:18 UTC