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Incidents regarding Coin Metrics's market data products
Operational
Market Data Feed
Information and updates on incidents affecting CM's Market Data Feed.
Operational
CM Prices
Information and updates on incidents affecting CM Prices.
Operational
CMBI Indexes
Information and updates on incidents affecting CM's Bletchly Indexes (CMBI).
Operational
Reference Data
Information and updates on incidents affecting CM's Reference Data.
Operational
On-Chain Data Products
Incidents regarding Coin Metrics's on-chain data products
Operational
Network Data Pro
Information and updates on incidents affecting CM's Network Data Pro.
Operational
ATLAS
Information and updates on incidents affecting CM's ATLAS.
Operational
FARUM
Information and updates on incidents affecting CM's FARUM
Operational
Services
The Services component provides information on our pro tier and community API offering, along with information on our website and mobile app.
Operational
Pro API v4
Information and updates on incidents affecting our Pro API v4.
Operational
Community API v4
Information and updates on incidents affecting our Community API v4.
Operational
Website
Information and updates on incidents affecting our website.
Operational
Mobile App
Information and updates on incidents affecting our Mobile App.
Operational
Flat Files
Information and updates on incidents affecting our Flat Files.
Operational
Charting Tools
Information and updates on incidents affecting our Charting Tool functionality and display.
Operational
Data Change Notifications
The Data Change Notifications component will keep users of Coin Metrics products updated and informed of any data changes we may make to our suite of products.
Operational
Market Data Feed Changes
Changes regarding Market Data Feed data.
Operational
CM Prices Changes
Changes regarding Reference Rates data.
Operational
Network Data Pro Changes
Changes regarding Network Data Pro.
Operational
ATLAS Changes
Changes regarding ATLAS data.
Operational
FARUM Changes
Changes regarding FARUM data.
Operational
CMBI Indexes Changes
Changes regarding CMBI Indexes.
Operational
Reference Data Changes
Changes regarding Datonomy data.
Operational
Flat Files Changes
Changes regarding Flat Files data.
Operational
Labs
Labs is our experimental playground. Here you will find updates on fun prototypes, test products/features and cutting edge efforts of an experimental nature.
Operational
Third Party Data
These are components relating to third party exchanges and networks. We will provide information and updates on third party processes that may impact on our data ingestion and data processing.
Operational
Market Data Vendor
Incidents originating from our supported exchanges.
kraken Exchange will perform scheduled maintenance affecting its API on September 27 from 22:00 to 22:15. There may be an interruption in the flow of Kraken data in our products during their maintenance interval. Check here for updates - https://status.kraken.com/incidents/yxf13tkyzs9b Posted on
Sep 27, 2023 - 20:57 UTC
Resolved -
Data from CME exchange has recovered, and is flowing as expected.
Sep 28, 13:19 UTC
Identified -
CME's API is experiencing connectivity issues, which is preventing Coin Metrics from collecting data from this exchange. We have contacted the exchange and are waiting for them to implement a fix. We will provide updates here as we have them
Sep 25, 19:51 UTC
Investigating -
We're currently experiencing an outage with CME futures trades which started around 13:00 UTC. We are actively investigating this issue and will share updates as they are available.
Sep 25, 19:21 UTC
Completed -
The scheduled maintenance has been completed.
Sep 28, 08:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 07:57 UTC
Scheduled -
Gemini exchange will perform a scheduled maintenance affecting its API on Sep 28, 04:00 - 04:30 EDT. There may be an interruption in the flow of Gemini spot data in our products during their maintenance interval. Check here for updates - https://status.gemini.com/incidents/qb64n5tmqcfr
Sep 28, 07:55 UTC
Resolved -
Spot trades data from Bullish exchange have recovered, and data is now flowing as expected.
Sep 27, 21:56 UTC
Investigating -
Spot trades data from Bullish exchange is currently interrupted. We are investigating the cause of the issue and will share updates as they are available.
Sep 27, 21:48 UTC
Completed -
The scheduled maintenance has been completed.
Sep 27, 21:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 17:16 UTC
Scheduled -
bitFlyer exchange is currently performing scheduled maintenance affecting its API. There may be an interruption in the flow of bitFlyer market data in our products during their maintenance interval. Check here for updates - https://status.bitflyer.com/
Sep 27, 17:16 UTC
Completed -
The scheduled maintenance has been completed.
Sep 27, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 01:01 UTC
Scheduled -
Bitbank exchange will perform scheduled maintenance affecting its API on September 27 from 1:00 to 3:30 UTC. There may be an interruption in the flow of Bitbank data in our products during their maintenance interval. Check here for updates - https://blog.bitbank.cc/479952025/
Sep 26, 21:21 UTC
Completed -
The scheduled maintenance has been completed.
Sep 27, 00:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 22:00 UTC
Scheduled -
Gemini Exchange will perform scheduled maintenance affecting its API on September 26th from 22:00 to 00:00 UTC. There may be an interruption in the flow of CME data in our products during their maintenance interval. Check here for updates - https://status.gemini.com/incidents/9vfqglztlllk
Sep 25, 20:01 UTC
Completed -
The scheduled maintenance has been completed.
Sep 26, 21:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:12 UTC
Scheduled -
bitFlyer exchange is currently performing a scheduled maintenance affecting its API. There may be an interruption in the flow of bitFlyer market data in our products during their maintenance interval. Check here for updates - https://status.bitflyer.com/incidents/968j1z3pdddb
Sep 26, 17:10 UTC
Completed -
The scheduled maintenance has been completed.
Sep 26, 13:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 09:30 UTC
Scheduled -
Kraken exchange will perform a scheduled maintenance affecting its API on September 26 from 09:30 to 09:45. There may be an interruption in the flow of Kraken futures data in our products during their maintenance interval. Check here for updates - https://status.kraken.com/incidents/7wkwhqrln880
Sep 26, 08:27 UTC
Completed -
The scheduled maintenance has been completed.
Sep 26, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 10:00 UTC
Scheduled -
UPbit exchange will perform a scheduled maintenance affecting its API on September 26 from 18:00 to 21:00 Singapore Time. There may be an interruption in the flow of UPbit data in our products during their maintenance interval. Check here for more information - https://sg.upbit.com/service_center/notice?id=2756
Sep 22, 18:29 UTC
Resolved -
Atlas V2 for MTL_METAL has recovered.
Sep 26, 10:52 UTC
Investigating -
Atlas V2 for MTL_METAL is experiencing an outage. We are actively investigating the issue and can share updates as they are available.
Sep 26, 09:22 UTC
Resolved -
Our end-of-day network data metrics for BTC have recovered.
Sep 26, 08:39 UTC
Investigating -
Our end-of-day network data metrics are delayed for BTC. We are actively investigating the issue and can share updates as they are available.
Sep 26, 07:44 UTC
Resolved -
Our CMBI Index GFOXBR data has now recovered.
Sep 25, 12:17 UTC
Investigating -
Our CMBI Index GFOXBR data is currently experiencing an outage. We are currently investigating and we will provide updates as they become available.
Sep 25, 10:58 UTC
Resolved -
Our Reference Data for REQ has recovered, and is now flowing as expected.
Sep 25, 09:29 UTC
Investigating -
Our Reference Data is delayed for REQ. We are actively investigating the issue and will share updates as they are available.
Sep 25, 09:02 UTC
Completed -
The scheduled maintenance has been completed.
Sep 23, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 09:01 UTC
Scheduled -
LMAX exchange will perform a scheduled maintenance affecting its API on September 23 from 10:00 to 17:00 BST. There may be an interruption in the flow of LMAX data in our products during their maintenance interval. Check here for updates - https://status.lmax.com/incidents/rzy5w4lpqyvp
Sep 22, 18:22 UTC
Resolved -
Our Reference Data for BSV has recovered, and is now flowing as expected.
Sep 23, 09:26 UTC
Investigating -
Our Reference Data is delayed for BSV. We are actively investigating the issue and will share updates as they are available.
Sep 22, 08:41 UTC
Resolved -
Futures quotes and orderbook data from CME have recovered, and data is now flowing as expected.
Sep 22, 20:48 UTC
Investigating -
Futures quotes and orderbook data from CME exchange is currently interrupted. We are investigating the cause of the issue and will share updates as they are available.
Sep 22, 16:00 UTC
Resolved -
Our end-of-day network data metrics for ETH have recovered.
Sep 21, 14:58 UTC
Investigating -
Our end-of-day network data metrics are delayed for ETH. We are actively investigating the issue and can share updates as they are available.
Sep 16, 08:04 UTC
Resolved -
Our end-of-day network data metrics for XMR have recovered.
Sep 21, 14:56 UTC
Investigating -
Our End of Day network data metrics for Supply based metrics including IssTotNtv’, ‘SplyFF’, ‘SplyCur’, ‘IssContNtv’, ‘CapMrktCurUSD’, ‘IssContPctAnn’, ‘IssContPctDay’, SplyFF ‘CapMrktFFUSD’,‘CapFutExp10yrUSD’, have been affected for XMR. We are actively investigating the issue and can share updates as they are available.
Sep 21, 10:08 UTC
Resolved -
Our end-of-day network data metrics for BTC have recovered.
Sep 21, 12:43 UTC
Investigating -
Our end-of-day network data metrics are delayed for BTC. We are actively investigating the issue and can share updates as they are available.
Sep 21, 07:50 UTC
Completed -
The scheduled maintenance has been completed.
Sep 20, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 19:00 UTC
Scheduled -
itBit exchange will perform a scheduled maintenance affecting its API on September 20 from 19:00 to 20:00 UTC. There may be an interruption in the flow of itBit market data in our products during their maintenance interval. Check here for updates - https://status.paxos.com/incidents/5hk9wvw6l1sc
Sep 19, 19:57 UTC
Monitoring -
Gemini exchange is currently experiencing an outage. For more information, follow Gemini’s incident report here - https://status.gemini.com/incidents/79gphq4s3bl6
Sep 20, 17:42 UTC
Monitoring -
Gemini exchange is currently experiencing an outage. For more information, follow Gemini’s incident report here - https://status.gemini.com/incidents/48dv0yt42cps
Sep 20, 16:54 UTC
Completed -
The scheduled maintenance has been completed.
Sep 20, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 09:20 UTC
Scheduled -
OKX exchange will perform a scheduled maintenance affecting its API on September 20 from 04:20 to 04:30 UTC-5. There may be an interruption in the flow of OKX market data in our products during their maintenance interval. Check here for updates - https://www.okx.com/status
Sep 19, 20:06 UTC
Resolved -
Our Reference Data metrics CapMrktEstUSD for USDT has recovered, and is now flowing as expected.
Sep 20, 08:08 UTC
Investigating -
Our Reference Data metrics CapMrktEstUSD is delayed for USDT. We are actively investigating the issue and will share updates as they are available.
Sep 19, 09:22 UTC
Resolved -
Our end-of-day network data metrics for BTC have recovered.
Sep 19, 10:36 UTC
Monitoring -
Our end-of-day network data metrics are delayed for BTC. We are actively monitoring the issue and can share updates as they are available.
Sep 19, 08:02 UTC
Completed -
The scheduled maintenance has been completed.
Sep 19, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 01:01 UTC
Scheduled -
Bullish exchange will perform a scheduled maintenance affecting its API on September 19, from 01:00 to 03:00 UTC. There may be an interruption in the flow of Bullish data in our products during their maintenance interval. Check here for updates - https://status.bullish.com/incidents/dbwmh5rxpx4l
Sep 18, 19:56 UTC
Resolved -
This was as a result of a websocket socket timeout error which has since been resolved.
Sep 18, 08:49 UTC
Investigating -
Between 06:40 and 07:20 UTC 2023-09-18, Coin Metrics experienced a Bybit spot data interruption for order books and quotes which has recovered. We are investigating the cause of the issue and will share updates as they are available.
Sep 18, 08:29 UTC
Completed -
Our scheduled data center maintenance is complete.
Sep 17, 23:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 13:02 UTC
Scheduled -
Coin Metrics will be conducting a planned server maintenance on Sunday, September 17, from 9:00am to 9:00pm EDT. This maintenance is part of Coin Metrics's ongoing investment to improve the robustness and resiliency of our infrastructure, which will help ensure that our users continue to receive the institutional quality data and services they should expect. We do not anticipate any data outages, as traffic from our US datacenter will be redirected to our EU datacenter. As a result, clients in the US may expect higher latency during this maintenance period. Please note: All open WebSocket connections currently hosted by our US datacenter will be dropped when we begin the maintenance. Re-establishing the connection will have data served by our EU datacenter. As a general best practice, we encourage users to have auto-reconnect logic in place to ensure maximum streaming uptime.
Sep 15, 19:25 UTC
Monitoring -
Gemini exchange is currently experiencing an outage. For more information, follow Gemini’s incident report here - https://status.gemini.com/incidents/d64yg47s29d1
Sep 17, 15:13 UTC
Resolved -
At 10:52:58 am UTC, Coin Metrics experienced a Gemini spot data interruption for trades which was recovered after 6 minutes. We are investigating the cause of the issue and will share updates as they are available.
Sep 17, 11:11 UTC
Completed -
The scheduled maintenance has been completed.
Sep 16, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 09:00 UTC
Scheduled -
Lmax exchange will perform scheduled maintenance affecting its API on September 16 from 9:00 to 16:00 UTC. There may be an interruption in the flow of Lmax data in our products during their maintenance interval. Check here for updates - https://status.lmax.com/incidents/m91gwp4qrjdc
Sep 15, 21:00 UTC
Resolved -
While the DCR network has stabilized and is running as expected, this incident has disclosed a broader bug that impacts the delivery of our assets metrics during times of node inactivity. We have shifted our efforts toward fixing this bug. We will close this incident and announce any related bug fixes in future NDP releases.
Sep 15, 19:35 UTC
Identified -
The DCR network has stabilized. All of our metrics are computing as expected for this asset except for NVT 90-day Moving Average (NVTAdj90), RVT 90-Day Moving Average (RVTAdj90), Free Float NVT 90-Day Moving Average (NVTAdjFF90), and Asset End of Day Completion Time (AssetEODCompletionTime). Our team has identified the issue and is working on a fix. Updates will be provided here as we have them.
Sep 6, 19:43 UTC
Monitoring -
We have identified that the issues causing our end-of-day network data metrics delay for DCR is related to their network. The Decred network is taking time to stabilize since its switch to a new mining algorithm. We will continue to monitor the situation, and provide updates here as we have them.
Aug 30, 18:31 UTC
Investigating -
Our end-of-day network data metrics are delayed for DCR. We are actively investigating the issue and can share updates as they are available.
Aug 30, 07:53 UTC
Resolved -
On 2023-09-14T04:40:00, an issue with our timeseries/asset-metrics endpoint https://api.coinmetrics.io/v4 caused incorrect values for our realized volatility metrics. The historical data has been corrected and can now be backfilled as needed:
- Data Types: Volatility Metrics - Frequencies Impacted: 10m - Time Range of Impact: 2023-09-14T04:40:00 - 2023-09-15T14:20:00
Sep 15, 15:32 UTC
Resolved -
Coin Metrics Community Flat Files have now recovered. Please note that they are computing slower than usual but data is flowing as we would expect.
Sep 14, 09:50 UTC
Investigating -
Coin Metrics Community Flat Files are delayed and will be completed later today.
Sep 13, 14:51 UTC
Completed -
The scheduled maintenance has been completed.
Sep 14, 08:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 UTC
Scheduled -
CEX.IO exchange will perform scheduled maintenance affecting its API on September 14, from 6:00 to 8:00 UTC. There may be an interruption in the flow of CEX.IO data in our products during their maintenance interval. Check here for updates - https://status.cex.io/incidents/ynrbsrqxh9vz
Sep 14, 03:46 UTC
Completed -
The scheduled maintenance has been completed.
Sep 14, 06:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:30 UTC
Scheduled -
OKX exchange will perform scheduled maintenance affecting its API on September 14, from 6:30 to 6:40 UTC. There may be an interruption in the flow of OKX data in our products during their maintenance interval. Check here for updates - https://www.okx.com/help/system-upgrade-on-sep-14-2023-06-30-06-40-utc
Sep 14, 03:44 UTC
Resolved -
Our Reference Rates data has recovered, and data is now flowing as expected.
Sep 14, 01:55 UTC
Investigating -
Coin Metrics’s Pro API is currently experiencing delays for Reference Rates through our timeseries/asset-metrics endpoint https://api.coinmetrics.io/v4.
We are actively investigating the issue and will share updates as they are available.
Sep 13, 22:02 UTC
Resolved -
CM's block-by-block network data metrics are updating normally again.
Sep 14, 01:53 UTC
Investigating -
Our block-by-block network data metrics are delayed for ETH. We are actively investigating the issue and can share updates as they are available.
Sep 13, 20:29 UTC