Maintenance at Paxos Exchange
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 08, 2024 - 23:00 UTC
Scheduled - Paxos exchange will perform a scheduled maintenance affecting its API on May 8 from 23:00 to 0:00 UTC. There may be an interruption in the flow of Paxos data in our products during their maintenance interval.
Check here for updates - https://cryptobrokerage.paxos.com/hc/en-us/articles/21544193680660-Paxos-Scheduled-Maintenance-Q1-2024
May 8, 2024 23:00 - May 9, 2024 00:00 UTC
Market Data Products ? Operational
Market Data Feed ? Operational
CM Prices ? Operational
CMBI Indexes ? Operational
Reference Data ? Operational
On-Chain Data Products ? Operational
Network Data Pro ? Operational
ATLAS ? Operational
FARUM ? Operational
Services ? Operational
Pro API v4 ? Operational
Community API v4 ? Operational
Website ? Operational
Mobile App ? Operational
Flat Files ? Operational
Frontend Tools ? Operational
Data Change Notifications ? Operational
Market Data Feed Changes ? Operational
CM Prices Changes ? Operational
Network Data Pro Changes ? Operational
ATLAS Changes ? Operational
FARUM Changes ? Operational
CMBI Indexes Changes ? Operational
Reference Data Changes ? Operational
Flat Files Changes ? Operational
Labs ? Operational
Third Party Data ? Operational
Market Data Vendor ? Operational
Network Data Vendor ? Operational
Maintenance Operational
Data Center Maintenance ? Operational
FFIOMD API Operational
WebSocket API Operational
HTTP API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 8, 2024
Coinbase International Order Book Data Interrupted
Resolved - 1 hour order book data from Coinbase International recovered at 18:06 UTC, and is now flowing as expected.
May 8, 19:10 UTC
Investigating - 1 hour futures order book data from Coinbase International is currently interrupted. We are investigating the cause of the issue and will share updates as they are available.
May 8, 17:33 UTC
Candles Data Recalculation
Resolved - An incident on 2024-05-06 caused a gap in candles data. The historical data has been corrected and can now be backfilled as needed:

- Data Type: Spot Candles
- Markets: bitfinex-doge-btc-spot, bitfinex-eos-btc-spot, bitfinex-jasmy-usdt-spot, bitfinex-ltc-btc-spot, bitfinex-waves-usdt-spot, bybit-mnt-btc-spot, bybit-movr-usdt-spot, bybit-omg-usdt-spot, bybit-one_harmony-usdt-spot, bybit-perp-usdt-spot, bybit-qtum-usdt-spot, bybit-rdnt-usdt-spot, bybit-rose-usdt-spot, bybit-rss3-usdt-spot, bybit-rvn-usdt-spot, bybit-sand-btc-spot, bybit-sc-usdt-spot, bybit-scrt-usdt-spot, bybit-slp-usdt-spot, bybit-spell-usdt-spot, bybit-stg-usdt-spot, bybit-sun-usdt-spot, bybit-t-usdt-spot, bybit-twt-usdt-spot, bybit-uma-usdt-spot, bybit-waxp-usdt-spot, deribit-btc-usdt-spot, deribit-eth-btc-spot, deribit-usdc-usdt-spot, hitbtc-aave-btc-spot, hitbtc-ada-btc-spot, hitbtc-avax-btc-spot, hitbtc-dot-btc-spot, hitbtc-ltc-btc-spot, hitbtc-mana-btc-spot, hitbtc-matic-btc-spot, hitbtc-shib-btc-spot, hitbtc-trx-btc-spot, hitbtc-xlm-btc-spot, hitbtc-zec-btc-spot, huobi-algo-usdt-spot, huobi-blz-usdt-spot, huobi-doge-btc-spot, huobi-dot-btc-spot, huobi-etc-btc-spot, huobi-eth-btc-spot, huobi-inj-usdt-spot, huobi-jst-btc-spot, huobi-lina-usdt-spot, huobi-link-btc-spot, huobi-ltc-btc-spot, huobi-luna-usdt-spot, huobi-matic-btc-spot, huobi-metis-usdt-spot, huobi-portal-usdt-spot, kucoin-block-usdt-spot, mexc-1cat-usdt-spot, mexc-agi_delysium-usdt-spot, mexc-bond-usdt-spot, mexc-ethfi-usdt-spot, okex-fil-btc-spot, okex-fitfi-usdt-spot, okex-flm-usdt-spot, okex-flr-usdt-spot, okex-fxs-usdt-spot, okex-gas-usdt-spot, okex-gft-usdt-spot, okex-grt-btc-spot, okex-hbar-btc-spot, okex-joe-usdt-spot, okex-klay-usdt-spot, okex-link-btc-spot, okex-lqty-usdt-spot, okex-lrc-usdt-spot, okex-mana-btc-spot, okex-matic-btc-spot, okex-mkr-btc-spot, okex-movr-usdt-spot, okex-near-btc-spot, okex-neo-btc-spot, okex-nft-usdt-spot, okex-nmr-usdt-spot, okex-one_harmony-usdt-spot, okex-perp-usdt-spot, okex-qtum-btc-spot
- Time Range of Impact: 2024-05-06 to 2024-05-07
- Frequencies Impacted: 1m, 5m, 10m, 15m, 30m, 1h, 4h, 1d
May 8, 14:22 UTC
Data Outage at Erisx
Resolved - Data from ErisX has recovered.
May 8, 10:31 UTC
Monitoring - Erisx is currently experiencing an outage that's impacting our spot trades data. We're monitoring this issue and would share updates as they are available.
May 8, 09:58 UTC
May 7, 2024
Data Outage
Resolved - All data has now caught up, and is flowing as expected across all of our products.
May 7, 20:14 UTC
Update - Our network data products have now caught up, with the exception of ETH data as it pertains to our ATLAS and FARUM products. We are continuing to monitor these datasets and will provide updates here as we have them.

All of our other data offerings that were impacted by this incident are now available as expected.
May 7, 14:03 UTC
Monitoring - We have implemented a fix for the root cause of this issue. Our market data products have returned to full functionality, while our network data products are now operating as expected but will need time to catch up on data processing.

We do not currently have an ETA for when our network data products will be fully available, but we will share updates here as soon as we have them.
May 6, 20:50 UTC
Update - Our market data products have recovered, and data for these products is now flowing as expected.

We are continuing to investigate this issue as it relates to our network data products, and will provide updates as we have them.
May 6, 20:12 UTC
Update - We are continuing to investigate this issue.
May 6, 18:43 UTC
Update - We are continuing to investigate this issue.
May 6, 18:35 UTC
Update - We are continuing to investigate this issue.
May 6, 18:18 UTC
Investigating - We are experiencing multiple outages across CM products
May 6, 17:54 UTC
Reference Data Delayed for LUNA
Resolved - Our Reference Data for LUNA has recovered, and is now flowing as expected.
May 7, 15:26 UTC
Investigating - Our Reference Data is delayed for LUNA. We are actively investigating the issue and will share updates as they are available.
May 4, 08:10 UTC
Frontend Application Maintenace
Completed - The scheduled maintenance has been completed.
May 7, 12:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:06 UTC
Scheduled - Our team will be maintaining and migrating our frontend applications during this period. We do not anticipate any impact on our clients or their use of our frontend tools and pages as a result of this maintenance. The nature of this change may require, in a limited number of cases, to reset browser cache.
May 7, 09:04 UTC
Maintenance at CEX.io Exchange
Completed - The scheduled maintenance has been completed.
May 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 UTC
Scheduled - CEX.io exchange will perform a scheduled maintenance affecting its API on May 7 from 09:00 UTC to 10:00 UTC. There may be an interruption in the flow of CEX.io data in our products during their maintenance interval.
Check here for updates - https://status.cex.io/incidents/kg82n069r4bs
May 6, 19:10 UTC
May 6, 2024
Data Outage at ErisX
Resolved - Data from ErisX has recovered.
May 6, 08:12 UTC
Monitoring - ErisX is currently experiencing an outage that is impacting our spot trades data. We're monitoring the issue, and will share updates as they are available.
May 6, 08:01 UTC
May 5, 2024
Data Outage at ErisX
Resolved - Data from ErisX has recovered.
May 5, 19:56 UTC
Monitoring - ErisX is currently experiencing an outage. We will continue to provide updates as they are available.
May 5, 18:20 UTC
Maintenance at Bitfinex Exchange
Completed - The scheduled maintenance has been completed.
May 5, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 09:50 UTC
Scheduled - Bitfinex exchange will perform a scheduled maintenance affecting its API on 2024-05-05 at 09:30 AM UTC for approximately 2 - 3 hours. There may be an interruption in the flow of Bitfinex data in our products during their maintenance interval.
Check here for updates - https://bitfinex.statuspage.io/incidents/h2ytspmhqntt
May 5, 09:48 UTC
Data Outage at ErisX
Resolved - Data from ErisX has recovered.
May 5, 11:41 UTC
Monitoring - ErisX is currently experiencing an outage that is impacting our spot trade data. We're monitoring the issue and would provide updates as they are available.
May 5, 10:06 UTC
May 4, 2024
Data Outage at ErisX
Resolved - Data from Erisx has recovered.
May 4, 20:47 UTC
Monitoring - Erisx is currently experiencing an outage. We will continue to provide updates as they are available.
May 4, 19:10 UTC
Data Outage at ErisX
Resolved - Data from Erisx has recovered.
May 4, 17:28 UTC
Monitoring - Erisx is currently experiencing an outage. We will continue to provide updates as they are available.
May 4, 17:06 UTC
Maintenance at Lmax Exchange
Completed - The scheduled maintenance has been completed.
May 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 09:00 UTC
Scheduled - Lmax exchange will perform a scheduled maintenance affecting its API on May 4 from 9:00 to 16:00 UTC. There may be an interruption in the flow of Lmax data in our products during their maintenance interval.
Check here for updates - https://status.lmax.com/incidents/24gd46bnjk7b
May 3, 19:50 UTC
ErisX Exchange Data Delayed
Resolved - Spot data from Erisx has recovered and is now flowing as expected.
May 4, 15:33 UTC
Investigating - Spot data from Erisx is currently delayed. We are investigating the cause of the issue and will share updates as they are available.
May 4, 08:17 UTC
Binance Exchange Interrupted
Resolved - On May 4, futures data from Binance was interrupted between 02:53 - 02:57 UTC. Data has since recovered and is flowing as expected.
May 4, 08:13 UTC
Maintenance at Bullish Exchange
Completed - The scheduled maintenance has been completed.
May 4, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 03:00 UTC
Scheduled - Bullish exchange will perform a scheduled maintenance affecting its API on May 4, from 03:00 - 03:30 UTC. There may be an interruption in the flow of Bullish data in our products during their maintenance interval.

Check here for updates - https://status.bullish.com/incidents/phwyhhmrxzd9
May 3, 08:16 UTC
Maintenance at Bullish Exchange
Completed - The scheduled maintenance has been completed.
May 4, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 03:00 UTC
Scheduled - Bullish exchange will perform a scheduled maintenance affecting its API on May 4 from 3:00 to 3:30 UTC. There may be an interruption in the flow of Bullish data in our products during their maintenance interval.
Check here for updates - https://status.bullish.com/incidents/phwyhhmrxzd9
May 3, 19:46 UTC
May 3, 2024
Reference Data Delayed for LDO
Resolved - Our Reference Data for LDO has recovered, and is now flowing as expected.
May 3, 10:29 UTC
Investigating - Our Reference Data is delayed for LDO. We are actively investigating the issue and will share updates as they are available.
May 2, 07:40 UTC
May 2, 2024
Data Outage at Kraken
Resolved - Kraken experienced an outage with its trades data. This outage lasted for a total of 3 minutes. Kraken trades data has since recovered and is flowing as expected.
May 2, 20:38 UTC
Candles Data Recalculation
Resolved - On 2024-04-05, an issue found in our candles caused incorrect values for binance-jto-usdc-spot candles market. The historical data has been corrected and can now be backfilled as needed:

- Data Type: Spot Candles
- Exchanges: Binance
- Time Range of Impact: 2024-04-05 - 2024-04-06
- Frequencies Impacted: 1m, 1d
May 2, 20:25 UTC
Coinbase International Exchange Data Delayed
Resolved - This data has recovered, and data is now flowing as expected.
May 2, 15:25 UTC
Investigating - 1 hour future order books data from Coinbase International is currently delayed. We are investigating the cause of the issue and will share updates as they are available.
May 2, 13:15 UTC
Coinbase International Exchange Data Interrupted
Resolved - Future 1 hour order book data from Coinbase International was interrupted on May 1, between 23:06 and 01:13 UTC. Data has since recovered and is flowing as expected.
May 2, 09:10 UTC
Bitstamp Exchange Data Interrupted
Resolved - 10 second spot quotes and order book data from Bitstamp was interrupted on May 2, between 02:44 and 03:02 UTC. Data has since recovered and is flowing as expected.
May 2, 09:05 UTC
Binance Exchange Data Interrupted
Resolved - 10 second spot quotes and order books data from Binance was interrupted on May 2, between 02:43 and 03:02 UTC. Data has since recovered and is flowing as expected.
May 2, 09:03 UTC
May 1, 2024
Ethena (ENA) Recalculation
Resolved - On 2024-04-30, an incorrect configuration of our asset ticker caused incorrect values for asset Ethena (ENA). We have since recomputed our Estimated Market Cap metrics to include values for Ethena (ENA)

- Assets: ENA
- Metrics: CapMrktEstUSD
- Time Range of Impact: 2024-04-29 - 2024-05-01
May 1, 17:14 UTC
Coinbase International Data Outage
Resolved - The outage lasted four minutes, and data has since recovered.
May 1, 17:02 UTC
Investigating - We are experiencing an outage for 10 second future quotes and order books data for Coinbase International. We're currently investigating and will share updates as they are available
May 1, 16:18 UTC
End of Day Metrics Delayed for AGEUR_ETH, HBTC & STSOL
Resolved - Our end-of-day network data metrics for AGEUR_ETH, HBTC & STSOL have recovered.

Please note, AGEUR_ETH has been migrated to the correct ticker, AGEUR, but no values have changed.
May 1, 13:00 UTC
Investigating - Our end-of-day network data metrics are delayed for AGEUR_ETH, HBTC & STSOL. We are actively investigating the issue and can share updates as they are available.
Apr 30, 08:13 UTC
Apr 30, 2024
Reference Data Delayed for LDO
Resolved - Our Reference Rates data has recovered for LDO, and data is now flowing as expected.
Apr 30, 12:18 UTC
Investigating - Our Reference Data is delayed for LDO. We are actively investigating the issue and will share updates as they are available.
Apr 30, 08:09 UTC
Maintenance at Kraken Exchange
Completed - The scheduled maintenance has been completed.
Apr 30, 10:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 10:30 UTC
Scheduled - Kraken exchange will perform a scheduled maintenance affecting its API on April 30, from 10:30 to 10:40 UTC. There may be an interruption in the flow of Kraken futures data in our products during their maintenance interval.
Check here for updates - https://status.kraken.com/incidents/mmjfvj04gjxj
Apr 30, 07:57 UTC
Maintenance at Kraken Exchange
Completed - The scheduled maintenance has been completed.
Apr 30, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 07:00 UTC
Scheduled - Kraken Exchange will perform scheduled maintenance affecting its API on April 30, from 7:00 to 7:15 UTC. There may be an interruption in the flow of Kraken data in our products during their maintenance interval.
Check here for updates - https://status.kraken.com/incidents/9k3n9yklvg3k
Apr 29, 20:22 UTC
Apr 29, 2024
Data Outage at Binance
Resolved - Binance experienced an options trade outage on 2024-04-29 from 20:20 to 20:30 UTC. This data has since recovered and is flowing as expected.
Apr 29, 20:34 UTC
Frontend Application Maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:00 UTC
Scheduled - Our team will be maintaining and migrating our frontend applications during this period. We do not anticipate any impact on our clients or their use of our frontend tools and pages as a result of this maintenance.
Apr 24, 16:09 UTC
Maintenance at CEX.IO Exchange
Completed - The scheduled maintenance has been completed.
Apr 29, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:00 UTC
Scheduled - CEX.IO exchange will perform a scheduled maintenance affecting its API on April 29 from 08:00 to 08:30 UTC. There may be an interruption in the flow of CEX.IO market data in our products during their maintenance interval.
Check here for updates - https://status.cex.io/incidents/d5gcfl895yp5
Apr 25, 20:12 UTC
End of Day Metrics Delayed for SOL, USDC_SOL, USDT, USDT_SOL & UXD_SOL
Resolved - Our end-of-day network data metrics for SOL, USDC_SOL, USDT_SOL & UXD_SOL. have recovered.
Apr 29, 07:44 UTC
Investigating - Our end-of-day network data metrics are delayed for SOL, USDC_SOL, USDT, USDT_SOL & UXD_SOL. We are actively investigating the issue and can share updates as they are available.
Apr 28, 08:49 UTC
Apr 28, 2024
Data Outage at Bitfinex
Resolved - Data from Bitfinex has recovered. For more information, follow Bitfinex’s incident report here - https://bitfinex.statuspage.io/incidents/vhh6q0653qvd.
Apr 28, 15:26 UTC
Monitoring - Bitfinex is currently experiencing an outage. For more information, follow Bitfinex’s incident report here -https://bitfinex.statuspage.io/incidents/vhh6q0653qvd.
Apr 28, 11:27 UTC
Data Outage at CEX.IO
Resolved - CEX.IO experienced a spot trades outage on April 28, between 05:38 - 08:09 UTC. Data has since recovered and is flowing as expected.
Apr 28, 09:06 UTC
Apr 27, 2024
Maintenance at LMAX Exchange
Completed - The scheduled maintenance has been completed.
Apr 27, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 09:00 UTC
Scheduled - LMAX exchange will perform a scheduled maintenance affecting its API on April 27 from 10:00 to 17:00 UTC. There may be an interruption in the flow of LMAX market data in our products during their maintenance interval.
Check here for updates - https://status.lmax.com/incidents/f0cty9n3233c
Apr 25, 20:09 UTC
Maintenance at Cboe Exchange
Completed - The scheduled maintenance has been completed.
Apr 27, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 23:30 UTC
Scheduled - Cboe exchange will perform scheduled maintenance affecting its API on April 26 from 23:30 to 1:00 UTC. There may be an interruption in the flow of Cboe spot data in our products during their maintenance interval.
Apr 26, 20:10 UTC
Apr 26, 2024
Maintenance at LMAX Exchange
Completed - The scheduled maintenance has been completed.
Apr 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 21:00 UTC
Scheduled - LMAX exchange will perform a scheduled maintenance affecting its API on April 26 from 22:00 to 23:00 BST. There may be an interruption in the flow of LMAX market data in our products during their maintenance interval.
Check here for updates - https://status.lmax.com/incidents/r3y53f1nhlgq, https://status.lmax.com/incidents/twdl2xjxf14l
Apr 25, 20:03 UTC
Data Outage at Coinbase International
Resolved - This data has recovered as of 15:09 UTC, and is now flowing as expected.
Apr 26, 15:25 UTC
Monitoring - We are currently experiencing a futures order book outage for Coinbase International. We are investigating the issue, and will share updates as we have them.
Apr 26, 14:10 UTC
Atlas V2 Data Interrupted for DAI
Resolved - This incident has resolved, and data is now flowing as expected.
Apr 26, 12:53 UTC
Investigating - DAI data is currently interrupted, impacting data in ATLAS V2. We are currently investigating and will share updates as they are available.
Apr 26, 12:08 UTC
Apr 25, 2024
EOD Metrics Recalculation
Resolved - On 2024-03-13, an issue surfaced within our systems due to malformed underlying contracts data immediately following the Dencun upgrade, resulting in inaccurate end-of-day metrics for ETH and ERC20 assets. The historical data has been corrected and can now be backfilled as needed

- Affected metrics:

ETH: AdrActContCnt, ContCnt, ContERC20Cnt, ContERC721Cnt, TxContCallCnt, TxContCallSuccCnt, TxContCnt, TxContCreatCnt, TxERC20Cnt, TxERC721Cnt, TxExCnt, TxTfrERC20Cnt, TxTfrERC721Cnt, TxTfrTknCnt, TxTfrValContCallNtv, TxTfrValContCallUSD,
TxTknCnt

LINK, MANA, OMG, USDC, USDT_ETH, WETH and ZRX: SplyContNtv, SplyContUSD, TxContCnt, TxTfrValContCallNtv,
TxTfrValContCallUSD

- Time Range of Impact: 2024-03-13 to 2024-04-24
Apr 25, 13:30 UTC
End of Day Metrics Delayed for SOL
Resolved - Our end-of-day network data metrics for SOL have recovered.
Apr 25, 08:54 UTC
Investigating - Our end-of-day network data metrics are delayed for SOL. We are actively investigating the issue and can share updates as they are available.
Apr 25, 08:14 UTC
Apr 24, 2024
Coinbase International Exchange Data Interrupted
Resolved - Coinbase International futures order book data has recovered as of 15:03 UTC, and data is now flowing as expected.
Apr 24, 15:14 UTC
Investigating - Order book futures data from Coinbase International is currently interrupted. We are investigating the cause of the issue and will share updates as they are available.
Apr 24, 14:25 UTC
ZCash (ZEC) On-Chain Data Interrupted
Resolved - This incident has resolved, and data is now flowing as expected.
Apr 24, 13:00 UTC
Identified - Zcash (ZEC) data is currently interrupted, impacting data in ATLAS. We have identified the cause of the issue, and will share updates as they are available.
Apr 24, 12:00 UTC
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